DATE:
February 28, 2023
22
TO:
Board of Supervisors
SUBJECT
Title
EMPLOYEE ENGAGEMENT SURVEY ENTERPRISE REPORT (DISTRICTS: ALL)
Body
OVERVIEW
On March 1, 2022 (03), the Board of Supervisors (Board) directed the Chief Administrative Officer (CAO), at the conclusion of the biennial employee engagement survey, to provide an enterprise report with accountability objectives, opportunities for systemic improvements, timeline for recommended changes and budget implications, if any.
Today's action requests the Board receive the San Diego County Employee Engagement Survey Results. The employee engagement survey was conducted in September 2022 by an independent consultant, CPS HR Consulting (CPS HR). This consultant focuses on helping public-sector organizations measure and improve engagement and conduct research to advance the state of knowledge about employee engagement, particularly in the public sector. High employee engagement not only enhances the individual employee experience but also leads to better decision-making and improved individual and organizational performance.
A total of 6,608 County of San Diego employees completed the engagement survey. This reflects a participation rate of 51% among those who received the survey, which is a 29% increase from the County's last engagement survey conducted in 2018. The overall results of the survey indicated that 37% of County employees identified as "fully engaged," with 47% "somewhat engaged" and 16% "not engaged." The consultant has met with each County Group to review the overall survey results and discuss what is working for County employees and where improvements can be made.
The highest key driver and organizational trend of employee engagement was the category of Diversity and Inclusion. Employees overwhelmingly indicated that, "I feel like I belong working here" and that the County "values diversity, equity, and inclusion." This is an area where the County wants to, at minimum, maintain the ...
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