DATE:
November 18, 2025
25
TO:
Board of Supervisors
SUBJECT
Title
MODERNIZE COUNTY ENTERPRISE RESOURCE PLANNING SUITE OF APPLICATIONS (DISTRICTS: ALL)
Body
OVERVIEW
The County of San Diego's (County) Enterprise Resource Planning (ERP) environment comprising Oracle Financials, PeopleSoft Human Resources, Kronos Timekeeping, and NeoGov Recruiting supports critical business operations. This ERP Modernization program mirrors the County's last major technology shift two decades ago, when it moved off the mainframe. These systems, currently hosted on-premises, are approaching end-of-life and must transition to modern, cloud-based Software-as-a-Service (SaaS) platforms to ensure continued support and alignment with vendor roadmaps.
This transformation is both strategic and time sensitive. The County's Information Technology Outsourcer data center hosting these systems must be vacated by December 2028, and third-party vendor support is rapidly diminishing. The current effort will involve full system replacements, integration with existing platforms, employee training, change management, staff augmentation, information technology outsourcing, licensing, and engagement with a system integrator. Modernizing the ERP is essential to maintaining operational continuity, improving service delivery, and positioning the County for future innovation.
Today's action requests the Board to authorize the Department of Purchasing and Contracting to issue a competitive solicitation for the provision of modernized County applications. It also directs the Chief Administrative Officer (CAO) to conduct a cost feasibility study of the new ERP system if a new system replacement is found. If the system replacement would result in a positive return on investment, direct the CAO to identify funding to replace the ERP system in Fiscal Year 2026-2027 CAO Operational Plan.
RECOMMENDATION(S)
CHIEF ADMINISTRATIVE OFFICER
1. Authorize the Director, Department of Purchasing and...
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