DATE:
March 24, 2026
23
TO:
Board of Supervisors
SUBJECT
Title
PROVIDING DIRECTION ON THE FUTURE OF COUNTY TECHNOLOGY (DISTRICTS: ALL)
Body
OVERVIEW
On April 8, 2025 (18), the San Diego County Board of Supervisors (Board) directed the Chief Administrative Officer (CAO) to take action regarding the use of Information Technology (IT) by the County of San Diego (County). On November 4, 2025 (17) staff presented on the information technology assessment performed by an independent third party to the Board. The Board directed the CAO to collect additional information and provide a recommendation for the new information technology and telecommunications (IT&T) contract construct in March 2026.
On November 19, 2025, the County released a request for information through the Department of Purchasing and Contracting for the vendor community to respond and provide input. The County Technology Office gathered additional information from community engagement, employee surveys, employee outreach, labor relations, and lessons learned activities, and will continue its good faith efforts with key stakeholders. These efforts will be incorporated into an overall strategy in the coming years. With this information, the CAO is requesting approval of the new structure for the IT&T contract approach to allow staff to create and issue a competitive procurement.
The new IT&T contract will ensure IT solutions directly support organizational strategy, operational efficiency, and growth. It will provide stable and secure operations, continuous improvement, innovation and modernization, and cost optimization. The current projects and preparations the Board has already directed, such as the Enterprise Resource Planning modernization, approved on November 18, 2025 (25), completion of the Integrated Property Tax System to minimize mainframe use, data center consolidation to minimize transition costs, IT efficiency efforts, along with many other initiatives has positioned the Count...
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